Articles

There’s no shortage of communication channels available today that businesses can use to reach and interact with their customers – websites, blog posts, social media, etc. These new media channels are great, but phone conversations are still, hands down, one of the...

​The modern workforce puts a premium on flexible working conditions, be it in hours, or location, or both. In fact, several studies asserted that employees who have flexible working conditions were both happier at work and less prone to burnout and psychological...

There’s no question about it: advancements in technology increase productivity and lower operational costs for businesses. With the right implementation, new business solutions like cloud communications allow for greater work efficiency and data security, while...