Got2Connect is excited to unveil new SMS and MMS messaging capabilities for our Unified Communications as a Service (UCaaS) platform. Got2Connect SMS gives users a secure, reliable, and convenient way to to engage with their customers via the rapidly-adopted and highly-preferred channel of text messaging. These new capabilities are embedded directly into the Got2Connect platform and business telephone numbers, giving businesses the ability to project a professional appearance, keep communications routed to the appropriate source, and protect users’ personal information.
With Got2Connect SMS, users can send text messages, images, videos, or documents to both individuals and groups. Inbound messages can be accessed anywhere, anytime through our UC, making it ideal for telecommuters and remote-based personnel.
Text messaging has been rapidly gaining momentum in recent years as a preferred method of business communications. According to noted market research group Vitiello Communications Group, nearly 70% of employees believe text is applicable for interoffice communication. Salesforce.com reports that 84% of businesses either use, or plan to use, texting in their sales and marketing efforts.
Texting has become a preferred communication method for people of all ages, and many customers are more likely to communicate via text than making a call. By adding SMS and MMS capabilities and a customer’s business telephone number, we’re giving our customers the ability to satisfy growing demand for a reliable, secure, and easy-to-use business texting solution. We continue to focus on adding the features our customers need to the Got2Connect platform, and will continue to develop even more compelling solutions that will empower the you to succeed.