As a business owner, you don’t have time to deal with whether all your organization’s communications and software systems work seamlessly or not. You need to spend your limited time…well…running your business. Still, the speed of innovation of the different technical communications systems in your organization can still present a challenge to you. This is where having a dependable unified communications platform that integrates with various other business applications become crucial to your business. So, lets take a look at a few ways that Got2Connect software integrations can help you keep your customers happy.
Got2Connect Creates a Cohesive, Interconnected Work Environment
One of the main advantages of an interconnected work environment is the ability to manage both disparate and complementary systems and platforms. This capability solves a very real problem that you have in managing multiple vendors. In fact, the very consolidation of features and services into an integrated communications system was the original motivation behind the “unified communications” concept, which drove home the benefits of combining critical collaboration and telephony functionality into a comprehensive ecosystem.
The right integration allows a unified communications (UC) solution to piggyback on both the popularity and the functionality of a major platform such as ConnectWise or Microsoft Office. This delivers huge advantages for you by way of boosting brand awareness, market presence, customer trust, and solidifying your position as the trusted vendor in your space.
Reduce Conflicts Associated With “Bolt-Ons”
Technical glitches and customer disappointment often arise when disparate platforms are cobbled together. Many solutions typically use a distinct interface, operate according to unique software parameters, and access individual databases in order to perform the full roster of functions required to run a business. Furthermore, disparate technology often does not function optimally when it is not properly integrated, which hinders the organization’s ability to reach peak efficiency. Got2Connect solves that problem by offering a unified solution that has every component work well together from the start.
Improving Efficiencies Through Integration
Connecting various communications platforms makes life easier for you by accessing many of your tools and features from a single, accessible interface. Businesses typically devote a great deal of time, labor, and resources to managing siloed business applications. Your databases often must be manually updated in more than one application – creating redundant tasks and increasing the potential for errors. Software integrations minimize these redundancies – creating a more streamlined and efficient system overall. The ability to integrate disparate technologies allows businesses like yours to focus their resources on strategic initiatives that support their bottom line – such as sales, marketing, and product development – and not on how to get their various systems to perform synergistically.
To learn more about how Got2Connect can benefit your entire business communications integration and increase your bottom line, contact us at (802) 773-0126. We would love the opportunity to set up a consultation with you and your staff.